Startup launches voice AI for Africa and Middle East markets — 17,000 calls per day

Two former Goldman Sachs and Meta employees have created a voice-technology-based AI platform targeting markets that major players have overlooked. The startup is already processing over 17,000 calls per day in Africa and the Middle East.

Two former employees of major tech companies — one from Goldman Sachs, the other from Meta — have founded a startup developing voice-based artificial intelligence for regions where global technology giants have not yet paid much attention: Africa and the Middle East.

The startup has built its technology platform from scratch, and it currently processes over 17,000 calls per day. According to the founders, these markets are now the most mature for growth — smartphone adoption is expanding rapidly, yet written digital solutions often fail to reach regions with underdeveloped infrastructure.

Why voice, why these markets?

Voice technology offers significant advantages in regions where literacy rates are lower or where people prefer to communicate in their native language orally. The founders identified a gap: most voice assistants are trained on English and Western usage patterns, leaving the needs of hundreds of millions of people unaddressed.

The platform is adaptable to different local languages and dialects, making it competitive in regions where global solutions simply do not work.

Growth numbers speak for themselves

Over 17,000 daily calls shows the solution has found its market. The company's growth rate is considered remarkable by industry analysts, given that many comparable platforms struggle with user adoption in these specific geographical regions. The startup plans to expand to even more African and Middle Eastern countries in the coming months.